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Free Delivery UK for orders over £60 for plated gold and £120 for solid gold

Shipping policy

* All orders, including International ones, are sent via Royal Mail's Signed For service. This means you need to sign for them. If you aren’t likely to be home, we can ship to an alternative address.  If your order contains a solid gold high value item, it will be shipped via NEXT DAY DELIVERY for insurance purposes.  Please note, solid gold is not part of the 'spend over £75 for free delivery' option

* We do not take responsibility for orders left outside the address when the customer is not in to sign for them.

* During peak times (public holidays, promotions, Black Friday & Christmas) orders may take slightly longer to reach you than the time frames listed below.

* I aim to dispatch all orders on the same day if your order is placed before 12pm Mon-Fri. Orders placed at the weekend will be dispatched on Monday.


United Kingdom


Under £75

Over £75


UK Standard



Royal Mail 1st Class Signed For (2-4 working days)

UK Next Working Day




Royal Mail Special Delivery (automatically applied to Solid Gold collection which is not included in the free delivery over £75 offer)

(excludes ROI. Orders must be placed by 12pm Mon-Thurs, excluding Bank Holidays)

Saturday guaranteed



Royal Mail Special Delivery guaranteed by 1pm with Saturday guarantee.  To be placed by 12pm on Friday


International Shipping

We deliver all over the world - delivery charges apply.

If you have any enquiries as to whether we ship to your country, please email: hello@helixandconch.com

As of 2021, customers ordering from the EU may be subject to duties & tax costs when receiving products from Helix & Conch in the UK.

Please note these charges are not included in the total checkout cost. The customer is responsible for any import fees incurred.

If you are unsure what the charges will be, please contact your local postal or customs office for more information on the rules and fees that may apply to your country before confirming your order with Helix & Conch.

Europe Standard


Royal Mail International Signed For (5-7 working days)

 Europe Solid gold


 Royal Mail International Signed For (5-7 working days)

Rest of World Standard


Royal Mail International Signed For (7-10 working days)

Rest of World Solid gold £12.50 Royal Mail International Signed For (7-10 working days)

Helix & Conch cannot be responsible for delays caused by customers clearance, local duties and taxes.

These delivery times are provided by Royal Mail and are estimates only. Helix & Conch cannot be held accountable for delay


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