Helix & Conch is based in England, please note that shipping outside of the UK will have longer delivery times.

* All orders, including International ones, are sent via Royal Mail's Signed For service. This means you need to sign for them. If you aren’t likely to be home, then feel free to ship to your work address!  If your order contains a solid gold high value item, it will be shipped via NEXT DAY DELIVERY for insurance purposes.  Please note, solid gold is not part of the 'spend over £60 for free delivery' option

* H&C does not take responsibility for orders left outside the address when the customer is not in to sign for them.

* During peak times (public holidays, promotions, Black Friday & Christmas) orders may take slightly longer to reach you than the time frames listed below.

* I aim to dispatch all orders on the same day if your order is placed before 12pm Mon-Fri. Orders placed at the weekend will be dispatched on Monday.

United Kingdom

International Shipping

We deliver all over the world - delivery charges apply.

If you have any enquiries as to whether we ship to your country, please email us at: hello@helixandconch.com

As of 2021, customers ordering from the EU may be subject to duties & tax costs when receiving products from Helix & Conch in the UK.

Please note these charges are not included in the total checkout cost. The customer is responsible for any import fees incurred.

If you are unsure what the charges will be, please contact your local postal or customs office for more information on the rules and fees that may apply to your country before confirming your order with Helix & Conch.

Helix & Conch cannot be responsible for delays caused by customers clearance, local duties and taxes.

These delivery times are provided by Royal Mail and are estimates only. Helix & Conch cannot be held accountable for delay